Welcome to VentureFly (“VentureFly”, “we”, “us”, “our”), located at 32 Jamieson Street, Gardens, Cape Town, 8001, South Africa. Our website, www.venturefly.io (the “Site”), is committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPI Act) of South Africa. This Privacy Policy outlines how we collect, use, protect, and share personal information gathered from users of our Site and services (collectively, the “Services”).

1. Personal Information We Collect

Under the POPI Act, “personal information” is defined as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. In accordance with this definition, we may collect personal information such as:

  • Identity Information: Includes but is not limited to your name, identity number, date of birth.
  • Contact Information: Your email address, telephone number, and physical address.
  • Financial Information: Payment information, including bank account or credit card details, required for processing transactions.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To provide and maintain our Services.
  • To notify you about changes to our Services or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Site.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Site and Services.
  • To monitor the usage of our Site and Services.
  • To detect, prevent, and address technical issues.
  • To fulfill any other purpose for which you provide it, in a manner consistent with this privacy policy.

3. Disclosure of Your Information

Your personal information will not be shared, sold, rented, or disclosed other than as described in this Privacy Policy. We may disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with the POPI Act.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of VentureFly, our customers, or others.

4. Data Security

We strive to implement appropriate security measures to protect your personal information from unauthorized access and processing, accidental loss, destruction, and damage. However, the transmission of information via the internet is not entirely secure, and while we do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Site.

5. Your Rights Under the POPI Act

The POPI Act grants you several rights regarding your personal information, including the right to:

  • Request access to your personal information.
  • Request correction or deletion of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing of your personal information.
  • Request transfer of your personal information.
  • Withdraw consent at any time where we are relying on consent to process your personal information.

6. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

7. Contact Information

For questions or comments about this privacy policy and our privacy practices, or if you need to exercise your rights under the POPI Act, contact us at:

  • Postal Address: VentureFly, 32 Jamieson Street, Gardens, Cape Town, 8001, South Africa

By using our Site and Services, you acknowledge that you have read and understand this Privacy Policy.